Terms & Conditions

In using this website, you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without the Company’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Singapore.

DISCLAIMER

Exclusions and Limitations The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

PRIVACY POLICY

You accept our privacy policy as listed here.

PRICES

Base currency used in FITLION is in Singapore Dollars (SGD) and all transactions will be performed in the base currency. 

Prices are subject to change at the sole discretion of the Company, without prior notice.

PRE-PAYMENT POLICY

FITLION accepts payments made by credit card, debit card, Paypal, or any other such method as FITLION may introduce at its absolute discretion. Payments made through credit/debit cards is via Paypal for all purchases. Our Terms are payment in full before delivery. All goods remain the property of the Company until paid for and received in full. FITLION reserves the right to accept or refuse any payment made in any form.

POST PAYMENT (CASH ON DELIVERY) POLICY

All Cash on Delivery orders are to be made in full upon delivery.

CANCELLATIONS AND REFUNDS POLICY

Cancellations or refunds of orders are NOT permitted after the delivery of goods. All monies paid to us which constitute payment for the orders shall not be refunded EXCEPT for the following instance:

  • Unavailability of goods after payment is made
  • Order has not been dispatched (Dispatch cut-off time at 3pm the day before delivery)

 

RE-DELIVERY POLICY

All pre-paid orders are entitled to 2 delivery attempts. Should these attempts fail, the order would be cancelled. For Cash on Delivery orders, a failed delivery would trigger an order cancellation. There would not be a second delivery attempt.

 

PRODUCT RETURNS AND EXCHANGES

Exchanges of goods are NOT permitted after the delivery of goods EXCEPT for the following instances:

  • Wrong item delivered (Flavour, Size, Colour, Product)
  • Packaging/item is defective (Dented, Seal Compromised)

Returned or exchanged products must be in the condition you received them and in the original packaging. The Company reserves the right to refuse exchange requests should the above instances are not met.

We will not be able to accede to exchanges arising from products be deemed as ‘unsatisfactory’ in terms of taste, colour, look and smell. 

UNAVAILABILITY OF PRODUCTS

FITLION cannot guarantee that a particular product will always be available. We will refund the amount paid if the order is cancelled due to the unavailability of goods.

PROMOTIONAL ITEMS

Promotional Items are for a limited period only or whilst stocks last. FITLION reserves the right to discontinue any promotion without prior notice. In the event where a product is priced wrongly or graphically represented incorrectly, FITLION shall have the right to refuse or cancel any order/s placed for the product.

Every order is a legal binding contract. You are reminded of your legal obligation to complete your purchase according to our Terms & Conditions. Fraudulent orders will be compiled and appropriate legal actions will be undertaken.

PRODUCT INFORMATION

FITLION strives to maintain accurate and up-to-date information but we make no warranties or representations as to its "real-time" accuracy. We assume no liability or responsibility for any error/s or omission/s in the content on the site. (For example, typographical errors or product formulation changes) If you discover any inconsistencies on our website on any information, please send us a message via the “Contact Us” page. For absolute accuracy, please check the products actual label before use.

The statements made about products have not been evaluated by the Food and Drug Administration (U.S.), Health Science Authority (Singapore), or any relevant Health Authorities. They are not intended to diagnose, treat, cure or prevent any condition or disease. If you are suffering from any illness and/or disability, please consult your own physician or health care practitioner regarding the suggestions and recommendations.

NOTIFICATION OF CHANGES

FITLION reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. You are therefore advised to re-read this statement on a regular basis.

SECURITY POLICY

Protecting your privacy and your information is our top priority. We have taken reasonable measures to secure both your information and your physical premises. We practice reasonable care in providing a safe transmission of your personal information from your PC to our servers (unless it sent by a mean outside of our control, i.e. e-mail). However, we cannot guarantee you that our measures will completely restrict unauthorized access to your information, and by using the Website you assume this risk.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, agents, suppliers and any third-party information providers from and against all losses, expenses, damages and costs (including legal costs on an indemnity basis), including reasonable attorneys' fees, resulting from any violation of this terms and conditions by you. You agree that the Company, its directors, officers, employees, agents, and suppliers shall not be liable for any consequential losses incurred or suffered by you.

You are solely responsible for evaluating the fitness for a particular purpose of any purchases through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service, you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

LINKS FROM THIS WEBSITE

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

COPYRIGHT NOTICE

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.

This Company’s logo is a registered trademark of this Company in Singapore and other countries.