The "Help & FAQs" set out the terms and conditions (the "Terms and Conditions") by which the products and services listed on this website (the "Site") are sold and /or provided to you. Please read these Terms and Conditions carefully before purchasing any of the products and/or services listed on the Site. You should understand that by purchasing any of the products and/or services offered on this Site, you agree to be bound by these Terms and Conditions. Please also take note that the Terms and Conditions will only be posted on the Site, and that we may make changes to the Terms and Conditions at any time without any prior notification being given. You should visit the Site regularly to ensure that you are kept informed of the latest Terms and Conditions.

For the sake of clarity, these Terms and Conditions apply when 1) you purchase products and/or services from Fitlion through this Site, and 2) you purchase products and/or services that will be provided by any party who has been authorised by Fitlion to sell products and/or services on this Site.



planFIT FAQs

PAYMENTS

  • PlanFIT orders can only be made with Credit Card/Debit Card. The first auto-delivery is charged to your card immediately on the day of your planFIT subscription order.
  • For subsequent auto-deliveries, your card will be charged 3 business days before the scheduled auto-delivery.
  • We apologise that Paypal/Cash/Rely payments are not available for planFIT orders at the moment.
  • For errors when applying promo codes/credits (proFITS) encountered during checkout, please check if:
  • Please ensure that your payment modes are available for recurring payments. Our team will contact you should there be a failed charge. You would be required to provide a new payment mode for subsequent auto-deliveries.
  • The base currency used in FitLion is in Singapore Dollars (SGD) and all transactions will be performed in the base currency.
  • Should you have further enquiries regarding your payment, please email us at sg@fitlion.com.
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